FAQ'S

CAN I EXCHANGE MY JERSEY FOR A NEW ONE IF THE SIZE IS INCORRECT? Here at Kit Wall Australia, we want you to be satisfied with your jersey! We offer a 14 day exchange policy, If you are unhappy with the sizing and or notice a manufacturer fault, this will qualify for your item to be exchanged. Please ensure the jersey is not washed and still has the tags attached. **Custom orders and Mystery Boxes are not applicable for exchanges** If you need an exchange, send us an email so we can discuss a replacement, No refunds available. HOW LONG DOES DELIVERY TAKE? WHY IS MY ITEM STILL PROCESSING AND WHY HAVE I NOT RECEIVED AN UPDATE? We ask that when you purchase you understand to allow an estimated 13-15 business days for delivery for all orders. Our products are shipped internationally and can take time and sometimes delays can happen that are just out of our hands! From your purchase the next update you will receive may take some time, this is because we can only provide tracking once we receive your items to ship domestically from our location! We will update you with an email attached with an Australia Post tracking number once your item is on its way to you so please be patient with us as we work tirelessly around the clock to ensure you receive your jerseys ASAP! ARE THE JERSEYS AUTHENTIC OR REPLICA? Our Jerseys are 1:1 Replicas and we do not associate with any of the named brands. We believe Football is for everyone and simply affording your team colours wether they're old or new can be quite expensive. We also love that we are the reason thousands of customers around Australia can Re-Live the moment through our Retro jerseys that can be impossible to find especially in brand new condition!